HOW TO CONTACT ME
You can contact me via email at bloomandthorns@gmail.com, via Instagram @bloomandthorns or via a contact form situated in the product section of the website. I usually take care of your request within 24-48 business hours.
WHAT ARE THE SHIPPING DELAYS FOR YOUR PRODUCTS ?
It may take up to 14 days to 3dprint your ring. Once your item is shipped, you will receive a tracking number.
DO YOU SHIP WORLDWIDE?
I ship worldwide. Please refer to the section shipping policy for further details on shipping methods and costs.
HOW CAN I RETURN / EXCHANGE MY ITEM(S)?
You can return or exchange your item within 14 days from purchase date. The products have to be unused, unworn and in the original packaging.
Please email me via bloomandthorns@gmail.com or DM me on Instagram and I will send you all the return/exchange information.
IS YOUR JEWELRY CREATED THROUGH 3D PRINTING??
Absolutely, I design my jewelry in Switzerland, and it undergoes 3D printing in sterling silver. This process ensures minimal waste in jewelry production, and our silver is sourced ethically.
WHAT IS YOUR JEWELRY MADE FROM?
925 Sterling Silver for silver items and all my jewelry in nickel-free and hypoallergenic.
HOW DO I DETERMINE MY SIZE?
All the sizes and lengths are mentioned in the description of the products.
WHAT LANGUAGES CAN I CONTACT YOU?
Feel free to write to me in English, French, or Russian.